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Contact Us

Do You Have a Question You'd Like to Ask

We answer some common questions in our FAQ so you might like to check there first.

Otherwise, ask away and we'll get back to you as soon as possible.

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We’re based in Sydney, Australia. See our current time and date. Look forward to hearing from you.

Our address is:

PO Box 1116
Manly, 2095
Sydney
Australia

Parents

Smiling Bear is a brand with positive, feel good messages suitable for children of all ages.

SmilingBear.com has been developed to be a safe and fun place for your child to visit when they are online.

Smilingbear.com is intended for use by those who are at least 13 years old and we do not collect or maintain information from those we know are under 13 years old.

If you have any other questions or concerns .(JavaScript must be enabled to view this email address)

Gallery

Smiling Bear Picture Gallery

A Cute, Colourful Character Who Loves To Have Fun

As you’re so popular and have lots of friends, we’ve made it super easy for you to share his smile. Just click on an image and use the sharing links at the bottom. And remember... Sharing’s Caring!

Click On A Thumbnail To Enlarge:

Privacy Policy

This privacy policy explains how we (Smiling Bear Pty Ltd) use any personal information we collect about users.


In What Circumstance Do We Collect Personal Information?

All areas of Smilingbear.com can be visited without revealing personal information. Personal information will only be requested in order to provide you with a service, such as a newsletter. With your agreement, the personal information we may collect, might include your name, contact address and email address.


What We Use Your Personal Information For?

Any personal information collected will only be used for the purpose of providing the service.


Protection of Information

Smiling Bear discloses potentially personally-identifying information only to those of its employees and software contractors that
a)  need to know that information in order to process it on Smiling Bear Pty Ltd’s behalf or to provide services available on Smilingbear.com website.
b)  have agreed not to disclose it to anyone else.

Other than to its employees and contractors, personal information collected will not be shared with any other company or organisation unless required to do so
a)  by law.
b)  Smiling Bear Pty Ltd believes in good faith that disclosure is reasonably necessary to protect the IP or rights of Smiling Bear Pty Ltd.


Website Usage Tracking

Smilingbear.com uses cookies. A cookie is a small amount of data that is sent to your browser when you access information from the website. We use cookies to track visitor use of the site and which pages are visited and how often.

This data helps us to provide the best experience possible for our users. For further information about cookies (including how to set your browser to not accept cookies) visit AllAboutCookies.org

Google Adwords Remarketing: This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. This could be in the form of an advert on the Google search results page, or a site in the Google Display Network. 

Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Smiling Bear website. Any data collected will be used in accordance with our own privacy policy and Google’s.

You can set preferences for how Google advertises to you using Google’s Ads Settings. Alternatively you can opt out of third-party vendor’s cookie use by visiting the Network Advertising Initiative opt-out page.

Third Party Websites

Our website does contain links to other websites. This privacy policy only applies to Smilingbear.com so when you link to other websites you should read their own privacy policies.


Children's Privacy

Smilingbear.com is intended for use by those who are at least 13 years old and we do not collect or maintain information from those we know are under 13 years old.


Remove or Update Your Information

If you have provided personal information, you can
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a)  remove your details from our database and stop the service
b)  update your information


Amendments to Our Privacy Policy

Although most changes are likely to be minor, SmilingBear.com may occasionally amend its privacy policy. You are expected to check this page from time to time to take notice of any changes made, as they are binding on you. Your continued use of this site after any change in this privacy policy will constitute your acceptance of such change.


Contact Us

For any other enquiries regarding our privacy policy please .(JavaScript must be enabled to view this email address)

Legal – Terms of Use

SmilingBear.com is controlled and managed by Smiling Bear Pty Ltd, a company incorporated in Australia under registration number ACN: 128 256 486.

This page outlines the terms of use on which you may make use of Smilingbear.com. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not accept these terms please refrain from using the site.


Intellectual Property Rights

Everything on Smilingbear.com is protected by intellectual property laws.  The names, characters, images, photography and logos identifying Smiling Bear are all subject to copyright, design rights and trademarks of Smiling Bear Pty Ltd (see list of protected assets at the bottom of this page).

Downloadable materials may be used for personal use only and cannot be used for business purposes or financial gain. Any unauthorized use of these marks and copyrights is unlawful.


Press Images Usage Agreement

Downloadable images in our press section can be used solely (in whole) for editorial use by press and/or industry analysts. The images cannot be used to promote or sell any product. You may not alter or modify the image, in whole or in part, for any reason. Smiling Bear Pty Ltd shall remain the sole and exclusive owner of the image.


Links from Our Site

Where our site contains links to other independent third party websites, these links are provided solely as a convenience to our visitors. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.


Linking to Our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw linking permission without notice.


Jurisdiction and Applicable Law

These terms of use and any dispute or claim arising out of or in connection with them shall be governed by the laws of New South Wales, Australia.


Variation in Terms

Although most changes are likely to be minor, SmilingBear.com may occasionally amend its terms of use. You are expected to check this page from time to time to take notice of any changes made, as they are binding on you. Your continued use of this site after any change in terms of use will constitute your acceptance of such change.


List of Protected Smiling Bear Assets:

The following list of assets are protected by copyright, design marks and trademarks (as of 2007). This list is not exhaustive and new assets will be added over time.

Smiling Bear™ (name & image)
Smile More with Smiling Bear™
Smile More™
Smiling Bear logotype with incorporated smile
Squiggle smile device logo (image)
Characters (name & image): Smiling Bear™, Snag Boy™, Tiny Penguin™, Honey™, Star Face™, Bun Bun™, Smile Stopper™, Grumpy Lump™
School of Smile™
Smile Happy Ha Ha™
Smile Sack™
Smileable™
Smileability™
Smiling Bear Wear™
Secret Smile Pocket™
Smiling Baby Bear™
Smile More Daily™ and SmileMoreDaily.com™
Smile Snacks™ (name and design/image)
 

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